Customer Service
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We’re proud to offer you a full refund within 7 days of receiving your item.
Please note that the cost of return shipping is at the customers expense - no exceptions.
Returns must be posted within 7 days of the item being received. All returned items must be unworn, undamaged, and contain all original packaging and pieces. We reserve the right to decline a refund if the piece is deemed worn or damaged.
The return will be processed once the piece has been inspected to verify original condition and packaging.
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Free Canadian shipping on all orders over $200.00
$25 shipping on Canadian orders under $200.00
To apply free shipping on eligible orders, use discount code: OVER200CANADA
All orders are fully tracked and require signature upon delivery via Canada Post. Orders are shipped express and will arrive 3-5 business days after order is placed (approximately).
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Shipping to the USA is $40.00 CAD and is tracked, insured, and requires signature upon delivery.
Please note that the buyer is responsible for paying any customs or duty fees that your country may impose.
Please contact us for further international inquiries. We’ll do our best to accommodate your purchase.
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We randomly select one of our pre owned jewelry boxes to safely house your piece in.
Please note that these boxes are in pre owned vintage condition and are not pictured in the listings.
This method is more eco friendly than manufacturing our own packaging and further aligns with our mission to recycle.
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We accept all Apple Pay, major credit cards and PayPal. We also offer Afterpay so you can buy now and pay later by dividing the price into 4 smaller payments.
Our store is securely integrated with Stripe for your piece of mind and security.
Please contact us if you’re interested in our 3 month layaway service.
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Please carefully review the condition report located in the listing of each item.
Condition reports contain critical buying information such as:
Photographs from multiple angles
Measurements
Weight
imperfections, and any noted damage.
approximate age/era
The onus is on the buyer to reach out with any questions, requests, or concerns regarding the purchase of a piece. We provide as much information as possible to educate you on your potential purchase.
Please note that these are vintage and antique pieces - some of which have had a dozen or more owners throughout their lifetime.
It is reasonably expected that these pieces may show signs of wear, use, age, patina, and in some cases abrasions or scratched gemstones.
Please refer to the condition report in the product listing to learn about the condition of a particular piece. We pride ourselves on the level of transparency we provide on each piece and believe informed buyers make better purchases.